Roger M Kent

 

Field Engineer: MegaServices, ATT, Symphony Telecommunications, Synovus Banking:

I am responsible for delivering fiber optic services to all bank branches in the southeastern states. I am responsible for extending the demarc to the customers MDF router. I am responsible to make sure that the new service is acceptable to the bank's overall service to their customers. I am responsible to make sure that the new service is turned up and ready to provide more bandwihed to the customer. Many of these sites have a very challenging wire runs to make the site up to date for the new fiber optic service.

Field Engineer, Google fiber project. at TrueNet Communications rogken38@hotmail.com

Experience

Field Engineer, Google fiber project at TrueNet Communications

August 2015  -  December 2015: Field Engineer, I am responsible for documenting the installation of all the infrastructure for the city  wide deployment of the Google internet offering. I am responsible for documentation of all specs for vaults,  conduit, cable, strand and oles involved in the project. Most of all I am responsible to make sure that all  contractors and visitors to the work site observe all safety rules. I will also be responsible for the Quality of  all installations, with Quality Control inspections. I worked closely with Bechtel Field Engineers to insure the construction vendors installed all infrastructure correctly and safely. I had a good relationship with the Bechtel engineers I interfaced with.

Escalations Manager  at   AT&T

July 2012  -  Present (3 years 5 months)

My job is to assist in removing roadblocks on service orders in the High Speed Service Delivery center. I will  research upcoming and past due service orders on DS3 and higher circuits to determine what is causing the  delay. I will contact the engineer or other service group responsible for this circuit and get attention to the  problem. I can call on all resources at AT&T to bring the necessary parts or people to address the situation. It  is our goal to complete all service requirements 100%. My job is to obtain as close to this goal as possible.

OSP Inspector, for Windstream CSI Project  at   TE Connectivity

April 2012  -  August 2012  (5 months)

Working With Windstream on the Cost Savings Initiative. Win is consolidating their networks thru new  builds to move all their circuits onto Win facilities from leased facilities. I will be traveling to KC, Ft Smith  Ar, Akron Oh, Springfiel, Mo. and other places.

OSP Engineer (ATT)  at   QC DATA

January 2011  -  May 2012  (1 year 5 months)

•Reported to Lafayette, La, to assist ATT in a backlog of engineering work orders •Received work orders  that included placing new cables, replacing bad/dangerous poles, boring under canals to place new cable,  planning new subdivisions, correcting dangerous conditions in the ATT Plant •My responsibilities included:  pre-survey, taking measurements, noting obstacles, dangerous conditions and lay of the land •I would then  specify how and what the ATT construction crew or contractor must do to complete the job •I provided presurvey notes and BSTCAD drawings, with details and specs •The order was then sent to ATT, for distribution  to ATT construction or a contractor *This job required attention to detail.

Outside Plant Engineer & Construction Manager  at   Comsys

March 2010  -  January 2011  (11 months)

Reported to Detroit Michigan to provided engineering assistance to T-Mobile fiber optic installation TMobile is upgrading their network to accommodate 3g and 4g technology My job was to provide solutions  to the installation of a Ciena, Point-to-Point fiber optic system, which will provide the cell sites with four,  Gig E, circuits, providing T-Mobile customers a faster and more reliable network It was my responsibility  to engineer infrastructure, for the fiber optic equipment installation, by providing sketches and drawings to  assist the contractor in the installation process I was responsible for all aspects of the installation process,  for 1000 cell sites I was responsible for contractor scheduling and inspection: equipment, power and conduit  had to be installed, on time and according to specs,  in order to accommodate the new Ciena equipment I  received several commendations on job performance.  I was able to help complete an aggressive schedule, on  time and on budget.

outside plant technician  at   ATT

August 2007  -  June 2010  (2 years 11 months)

* Using skills I learned at Bell South and in storm restoration in New Orleans, I am involved in the U-Verse  project. This project is designed to deliver Digital Television to customers of AT&T over the traditional  phone lines.  *We are tasked to remove all unnecessary cable from all cable pairs involved in the project.

This requires working in aerial and buried telephone cable plant.

Cable Splicer  at   ADEX Inc

January 2006  -  May 2006  (5 months)

Reported to New Orleans to continue storm restoration Received my assignment to BellSouth as a Cable  splicing technician, responsible for repairing and splicing cable damaged by the storm My team and I  performed aerial and underground restoration, x-box rehab, pedestal rehab and placement of new cable My  team was assigned the East New Orleans district(9th ward), which was the hardest hit areas of New Orleans  My team received commendations on our dedication and can do attitude.

DIGITAL TECHNICIAN  at   TAYLOR TELECOMMUNICATIONS

October 2005  -  January 2006  (4 months)

Reported to New Orleans, working with BellSouth, to restore telecom services in Greater New Orleans

Assigned to a team of 25 Technicians, and we were involved in every aspect of restoration My team and  I completed the task of restoring POTS to two Parishes by repairing cable, rehabbing pedestals and crossboxes Performed pole transfers, cable lashing, and special services repair Service was restored quickly by my  team BellSouth managers were pleased with the dedication, can-do attitude and the quality of

Technical Support Manager  at   Computer Task Group. (CONTRACT TO AT&T), Technical Support Manager,

August 2004  -  January 2005  (6 months)

Technical support to On Site Work Force for AT&T. *Classroom, lab, and hands on training with NEC  and Lucent, ADM's and DWDM equipment. *Classroom and lab training on ATT’s remote testing and  provisioning system. *Responsible for AT&T domestic network. *Monitor and analyze troubles in network.

Initiate fix through OSWF or Remote testing facilities. *Respond to customer requests through OSWF or  remote testing facilities. *Respond to Network alarms to restore service and repair problems. *Remote  testing of all Network elements in North America plus Alaska and  Hawaii *Responsible for trouble  resolution. Tracked trouble report from receipt to  completion. *Responsible for dispatch to OSWF and  escalation if necessary.

Technical Support Manager  at   GLOBAL CONSULTANTS INC

December 2002  -  April 2003  (5 months)

Same as above

Sonet Engineer/Installer/Tester/Trainer  at   Byers Engineering

June 2001  -  December 2002  (1 year 7 months)

Engineered and installed a DDM-2000 OC12 system for Cypress Telecom in Vidalia Ga Acquired all  necessary equipment and Documentation for a CLEC to establish a POP site in Vidalia Ga Performed all  necessary turn up tests to insure that they had a  trouble free, point- to- point OC12 Sonet System Trained  Cypress technicians on turn up and operation of the DDM 2000 OC12 Updated all necessary records and  documentation I trained Byers Engineers on digital telephony, by explaining the working relationships of  digital equipment from a Central Office to remote sites. I explained IT technology and the relationship to  digital equipment in a Central Office.

Lead Technician & Engineer  at   MFN

February 2000  -  March 2001  (1 year 2 months) managed the activities of installation personnel.  Obtained all necessary equipment and supplies to insure all  installations were turned up on time. Responsible for engineering and installation of T1, T3, OC3, OC12,  OC48, and associated power equipment. Supervised turn up & testing to insure all circuits were turned up  and working with no errors. Lead all installation projects from inception to completion.  *Managed the  remote test and provisioning system for the FiberNet network.  Managed the Database for the FiberNet  facilities.  * Installation and maintenance of Sonet fiber optic equipment, including the ONI DWDM fiber  optic system. Worked with ONI engineers on the ONI BATA test at the MFN facilities in Marietta and

Atlanta.                                                                          * Worked with Astral Point and Coriolis engineers  during a field trial.   Performed site surveys for installation of new equipment.   *Created engineering  drawings for new installations, using Igrafix & Visio engineering programs. * Installed and maintained  SONET Equipment. Fujitsu Flm 150, 600, 2400 & TELLABS DAC'S system. * Updated and corrected the  engineering records in MFN database.  Administered and corrected engineering errors in the Sonet network  at MFN.

Electronics Tech/Digital Tech/NOC Manager  at   BellSouth Telecommunications

December 1969  -  April 2000  (30 years 5 months)

Performed various work functions, from installing phones to maintenance of # 5 ESS switch Installed and  maintained Sonet Equipment: Fujitsu Flm 150, 600, 2400, Lucent DDM 1000, 2000, SLC 2000, FT-2000, and Lucent 3x1 DAC'S: Installed and maintained sub-rate, T-1, and T-3 circuits to customer premise. I was  NOC center manager, in charge of Special Projects. I managed the activities of 30 field technicians. My  responsibility was to monitor and assist in special projects. I provided technical assistance and training on  projects and test sets needed in the projects. I provided assistance in the NOC center to dispatch personnel to  insure resources were in place for cutover's and turn-ups. I provided emergency assistance during abnormal

outages, such as cut cables/fibers in the network.                                                                     I have excellent

knowledge of WFA, COSMOS, LMOS, LFACS, TIRKS, OSPCM and OPEDS. I interfaced with CPG  personnel while working on a special project for Mr. Satterfield. It was our task to audit all SONET RINGS  in the metro area and correct all mistakes in the TIRKS database. We then moved to the local loop and  audited all the Local fiber rings. I then worked in LMOS to correct data base errors there. I engineered and  rewired all DC test points in the Roswell C.O. prior to # 5 ESS conversions. I worked with Testing Techs  to analyze and clear trouble in the LMOS Hardware. I worked with outside techs to clear all troubles in the  Testing system, prior to and after conversion. I have a full understanding of the LMOS System Worked  on several special projects, including conversions of three BellSouth CO's Performed site surveys prior  to installation of Sonet fiber optic equipment I developed strong customer relations skills with BellSouth  clients. I learn quickly on all new equipment, systems, and software.

Volunteer Experience

missionary to Romania  at   Woodstock First Baptist Church

September 1991  -  November 1991  (3 months) assisted senior pastor in a Baptist Union conference in Bresov Romania.

Skills & Expertise

Fiber Optics

Software Installation

Outside Plant

CAD

AutoCAD

Teamwork

Telecommunications

Excel

Problem Solving

Windows

Analysis

Deployment

BSTCAD

OSPCM

OPEDS

LFACS

MANAGEMENT

PM

Microsoft Excel

Routers

Management

Project Management

Maintaining Strong Client Relationships

Hardware

Testing

Network Design

Wireless

SDH

Software Documentation

Provisioning

Networking

Visio

System Deployment

Optical Fiber

Switches

VoIP

T1

Vendor Management

IP

Troubleshooting

DWDM

3G

Education

Kennesaw State University

BSBBA, Management/Marketing/Economics, 1967 - 1981

Activities and Societies:  attended night school, while working full time and raising a family. I had no time for  school activities.

Roswel High School

Academic Deploma/ college Prep, Science, 1963 - 1967

Activities and Societies:  football, wrestling, libray club, pep club

Languages

English

Roger Kent

Field Engineer, Google fiber project. at TrueNet Communications rogken38@hotmail.com

Contact Roger on LinkedIn